Audit Trail on Phone calls

Nov 23, 2010 at 2:08 PM

We are in the process of implementing this system.  Please can you advise me what extra I need to do to get the system to record when it has assigned the phone call record to someone else.  We have registered all of the steps including the assign step and created the images but it does not seem to record the assign changes.  Works fine when the activity is updated.  Thank you